|Business Processes Outsourcing & Offshoring (BPO)/ Call Centres|
Business Processes Outsourcing & Offshoring (BPO&O) and the Contact Centre industry are experiencing a considerable growth in the country. South Africa is increasingly considered an alternative business destination for major BPO&O and Contact Centre operations.
The Free State Province has positioned itself to become the country’s preferred business destination for BPO&O and Contact Centre operations. Bloemfontein, which is one of the main economic hubs within the province, is home to the main Bloemfontein Airport in the province. Bloemfontein is also centre to Telkom’s switching centres sitting on both national and international optical fiber routes.